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Newbie Guide

GENERAL SHOPPING PROCESS

GENERAL SHOPPING PROCESS

GRAPHIC GUIDE

sign up 01 sign up 02 sign up 03
purchase process 01 purchase process 02 purchase process 03 purchase process 04 purchase process 05 purchase process 06 purchase process 07 purchase process 08 purchase process 09
VIEW ORDER 01 VIEW ORDER 02 VIEW ORDER 03

Q Why does the order need LCL?

1. If the order quantity of products does not reach one container, the order cannot be placed.

2. Loading rate is just for your reference. For the further accurate data, please contact our sales manager.Buying one container is more cost-effective. If you have any questions, you can contact the customer service for your answer.

Q Order status

You can view the order status in the order centre.

Orders are divided into inquiry orders, quotation orders, PI and sales orders according to the process.

1. Unpaid: when you successfully submit the order and have not paid for the goods, the order status is "unpaid".

2. Goods to be received: the warehouse has received the order information and arranged shipment. The order status is "goods to be received".

3. Transaction completion: when you successfully sign the order and confirm receipt, the order will show transaction completion; If you do not click "confirm receipt" within 10 days after you successfully sign and receive the order, the system will assume that you have "confirmed receipt" on the 10th day after you sign and receive the order, and the order status is "transaction completed".

4. Refunded: when your order is refunded, the order status is "refunded".

5. To be evaluated: when your order transaction is completed, the order status is "to be evaluated".

6. Closed: when your order is cancelled before payment, the order status is "closed".